Capon’s Chophouse — Privacy Policy
Introduction
VCR Riverside Management LLC (together with its affiliates, “Capon’s Chophouse,” “Company,” “we,” or “us”) respects your privacy and is committed to protecting it. This policy describes the types of information we collect on https://www.caponschophouse.com (the “Website”) and how we use, maintain, protect, and disclose that information.
This policy applies to information we collect:
- On this Website;
- In email, text, and other electronic messages between you and this Website;
- Through forms or widgets embedded by our service providers (e.g., reservations, waitlist, gift cards, event inquiries); and
- When you interact with our content or ads that link to this policy.
This policy does not apply to information collected:
- Offline or on any other website we or a third party operate; or
- By any third party, including via applications or content that may link to or be accessible from this Website.
By using the Website, you agree to this Privacy Policy. We may update it from time to time (see Changes to Our Privacy Policy). If you do not agree, do not use the Website.
Children Under the Age of 16
Our Website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we may have information from a child under 16, contact us at info@caponschophouse.com.
State note: California residents under 16 may have additional rights. See Your State Privacy Rights.
Information We Collect and How We Collect It
We collect information:
- Directly from you (e.g., reservation details, event inquiries, newsletter sign-ups, feedback forms);
- Automatically as you navigate the site (e.g., usage data, IP address, cookies, pixels); and
- From third parties (e.g., reservation platforms, payment processors, marketing partners).
Personal information we may collect includes: name, email, phone number, postal address, reservation/event details, dietary preferences you choose to provide, and transaction metadata (date/time, party size, spend ranges when available).
Automatic data may include: device identifiers, IP address, browser type, pages viewed, time on site, referring URLs, and cookie/pixel information.
Information You Provide
Includes:
- Forms (reservations, private dining/event inquiries, waitlist, newsletter, careers);
- Correspondence records;
- Survey responses;
- Gift card purchases and similar transactions processed by third parties; and
- Search queries on the Website.
User Contributions. If any public-facing features exist, content you post may be viewable by others. Do not share sensitive information in public areas.
Information Collected Automatically (Cookies & Similar Tech)
We and our partners use cookies, pixels, SDKs, and web beacons to:
- Remember preferences;
- Measure traffic and performance;
- Improve the Website; and
- Deliver/measure marketing.
You can control cookies via your browser settings. Some features may not work without them.
Behavioral tracking / cross-context advertising. We (or our service providers) may collect data about your activities over time and across sites to deliver relevant ads. See Choices About Your Information for opt-out options, including the “Do Not Sell or Share” choices where applicable.
Third-Party Services We Use
To operate as a restaurant, we rely on vendors who may process your data on our behalf. Typical categories include:
- Reservations / Waitlist / Events: SevenRooms / OpenTable / Resy;
- Point of Sale / Ordering / Gift Cards: Toast / Stripe / other;
- Email & Marketing: Mailchimp / Klaviyo / Meta / Google / other;
- Analytics & Site Performance: Google Analytics / Tag Manager;
- Fraud/Security & Hosting: Cloud hosting/CDN.
We require these parties to use information only to provide services to us and to protect it appropriately. See their policies for details.
Fill/Confirm: Replace bracketed vendor names above with the exact platforms you use.
How We Use Your Information
We use information to:
- Provide and operate the Website;
- Manage reservations, waitlists, private dining/events, and guest communications;
- Process transactions (e.g., gift cards) and prevent fraud;
- Send administrative messages (confirmations, updates, policy changes);
- Market Capon’s Chophouse offerings (you can opt out of marketing);
- Comply with law and enforce our terms; and
- With your consent, for any other purpose disclosed at collection.
We may use aggregated/anonymized information for analytics and business insights.
Disclosure of Your Information
We may disclose information:
- To affiliates and service providers who support our operations under confidentiality obligations;
- In connection with a corporate transaction (merger, acquisition, asset sale);
- To comply with law, enforce our rights, or protect our guests, employees, and property;
- With your consent or as otherwise disclosed at collection.
We may share limited data with marketing/advertising partners to reach users with relevant content. Where required by law, we will honor “Do Not Sell or Share” choices.
Choices About Your Information
- Marketing emails: Unsubscribe via the link in any email or email info@caponschophouse.com.
- Cookies/Advertising: Adjust browser settings; use platform tools (e.g., NAI/DAA opt-outs). If enabled on the site, use our Cookie Preferences link to manage categories.
- Global Privacy Control (GPC)/Do Not Track: Where required by law, we treat a valid GPC signal as a “Do Not Sell or Share” request for that browser.
- Access/Deletion/Correction: See Your State Privacy Rights or contact privacy@caponschophouse.com.
Accessing, Correcting, or Deleting Your Information
Email info@caponschophouse.com with your request. We may need to verify your identity. We may deny a request where permitted by law (e.g., to comply with legal obligations).
Your State Privacy Rights
Residents of California, Colorado, Connecticut, Virginia, and Utah (and other states as laws evolve) may have rights to:
- Access, correct, or delete personal information;
- Obtain a portable copy;
- Opt out of “sale” or “sharing” (as defined by state law) and targeted advertising; and
- Appeal a denied request.
To exercise rights or appeal, email info@caponschophouse.com. California residents may also request details about certain disclosures to third parties for their direct marketing (“Shine the Light”).
Important: If your site uses cross-context behavioral advertising or shares data with ad partners, you’ll need a “Do Not Sell or Share My Personal Information” link in the footer for California. Add it if applicable.
Data Security
We use administrative, technical, and physical safeguards appropriate to our business. No system is 100% secure. Transmission of data over the internet is at your own risk.
Changes to Our Privacy Policy
We’ll post updates to this page with a new Last modified date. Material changes may also be highlighted on the homepage.
Contact Information
VCR Riverside Partners
390 Hackensasck Ave, Hackensack, New Jersey, 07601
Attn: Privacy Compliance Email: info@caponschophouse.com
Capon’s Chophouse — Terms of Use
Acceptance of the Terms
These Terms of Use are between you and VCR Riverside Partners LLC and govern your use of https://www.caponschophouse.com (the “Website”). By using the Website, you agree to these Terms and our Privacy Policy.
Changes to the Terms
We may update these Terms at any time. Continued use means you accept the changes.
Access and Security
We may withdraw or amend the Website without notice. You are responsible for your access and for keeping any login credentials confidential.
Intellectual Property
All content on the Website is owned by us or our licensors and protected by law. You may make personal, non-commercial use as permitted by these Terms. No license to use our trademarks is granted.
Prohibited Uses
You may not misuse the Website, interfere with its operation, attempt unauthorized access, introduce malware, scrape data, or use automation to collect content.
User Contributions
If interactive features exist, you are responsible for your content and represent you have rights to post it. We may remove content at our discretion.
Reliance on Information
Website content is provided for general information only and may not be up-to-date.
Purchases and Third-Party Services
Transactions (e.g., reservations, gift cards, deposits) may be facilitated by third-party providers and are subject to their terms and privacy policies.
Links
Third-party links are provided for convenience. We are not responsible for their content or policies.
Geographic Restrictions
The Website is controlled from the United States and is intended for U.S. users.
Disclaimer of Warranties
THE WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR CERTAIN OTHER DAMAGES.
Indemnification
|You agree to indemnify and hold us harmless from claims arising out of your use of the Website or violation of these Terms.
Governing Law; Venue
These Terms are governed by New York law. Exclusive venue lies in state or federal courts in New York County, New York. You waive objections to jurisdiction and venue.
Arbitration (Optional—confirm with counsel)
At our sole discretion, disputes may be required to be resolved by binding arbitration administered by the American Arbitration Association under New York law.
Limitation Period
Any claim related to the Website must be filed within one (1) year after it arose.
Waiver & Severability
Failure to enforce a provision is not a waiver. If a provision is unenforceable, the remainder stays in effect.
Entire Agreement
These Terms and our Privacy Policy are the entire agreement regarding the Website.
Contact
VCR RIverside Partners — 390 Hackensack Ave, Hackensack, New Jersey, 07601
Email info@caponschophouse.com